FAQ

We answer your frequently asked questions.
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FAQ

01
Can you support us in maintaining our company culture with people working remotely?

Yes. Maintaining a strong company culture becomes even more crucial when teams are working remotely and communication lies at the heart of this endeavour. We can help by being a neutral third party in organizing regular virtual meetings, utilizing video conferencing tools and fostering a sense of connection among team members. We recommend:

  • Encouraging open and transparent communication channels helps build trust and ensures everyone feels heard.
  • Implementing collaborative platforms for project management and team interaction fosters a shared workspace, despite physical distances.
  • Establishing clear expectations and goals, along with regular check-ins, helps keep everyone aligned and engaged.
  • Additionally, recognizing and celebrating achievements, whether big or small, through virtual platforms or online channels, contributes to a positive and supportive work environment.
  • Encouraging virtual social interactions, such as virtual coffee breaks or team-building activities, adds a personal touch to the professional relationship.

Ultimately, a remote-friendly company culture thrives on communication, trust, and intentional efforts to maintain a sense of unity among team members.

02
What are an employer’s legal obligations regarding staff wellbeing?

In the United Kingdom, employers have a legal and moral responsibility to address and support the mental health of their staff. Several laws and regulations emphasize the importance of creating a healthy and supportive work environment. According to the Chartered Institute of Personnel and Development (CIPD), in Great Britain, the Equality Act 2010 includes many mental illnesses that can legally be classed as a disability. Employees may qualify for protection under the Act if there is a substantial and long-term effect on their ability to carry out normal day-to-day tasks.

It makes sense, therefore, from a legal standpoint, to support the wellbeing of your staff.

03
We can’t afford to implement a comprehensive wellbeing program right now. Is it still worth doing something?

Absolutely — even small adjustments can plant the seeds of success for your program to grow. We can tailor any of our interventions to suit your budget. With us on board, you will achieve growth and we’ll be by your side every step of the way.

Especially in today’s competitive job market, employers who take small steps to address employee wellbeing will stand out compared to those who do nothing at all.

04
We already have an EAP, medical health insurance and mental health first aiders. Why should we consider anything else?

Employee Assistance Programs and other workplace wellbeing initiatives that offer open invitations to take advantage of services on offer fall short because of very low uptake (1%-4%) and, the data indicates, because employees wait for a crisis before seeking support.

Our approach is different: we come towards your staff before difficulties take over. That’s why we offer the best return on investment for your company.

While mental health first aiders play a crucial role in supporting employees’ mental well-being, there are several reasons why they may fall short of fully addressing the diverse needs of individuals in the workplace.

To enhance the effectiveness of mental health support in the workplace, organisations should consider a holistic approach that includes comprehensive mental health policies, ongoing training, a supportive culture, and access to professional mental health resources. Mental health first aiders can be part of this strategy, but they should be integrated into a broader framework of mental health support within the organisation.

Culturally diverse team of employees sit in open office smiling and working
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05
What is the difference between coaching and what you offer?

A skilled psychologist possesses a profound understanding of human behaviour, emotions and cognitive processes, making them exceptionally well-suited for executive coaching roles. While executive coaches primarily focus on enhancing leadership skills and professional development, psychologists bring a deeper level of expertise by delving into the intricacies of an individual’s psyche. Psychologists can explore the root causes of behaviour, uncovering ingrained patterns, and addressing underlying issues that may hinder optimal performance. Furthermore, psychologists can draw from a vast array of therapeutic techniques to facilitate lasting personal and professional growth.

By incorporating evidence-based interventions, such as cognitive-behavioural strategies or mindfulness practices, psychologists can empower executives to navigate challenges with resilience and develop a robust foundation for sustained success.

In essence, while executive coaches offer valuable guidance, psychologists bring a comprehensive and nuanced approach that encompasses both the professional and personal dimensions of an individual’s life, fostering profound and enduring transformations.

06
What about confidentiality?

We uphold 100% confidentiality. Information shared by an employee will be dealt with as strictly private and not shared with their employer unless otherwise requested by the employee. This is crucial to facilitate open and honest participation from all your staff.

07
What if your employee is already in therapy?

We would happily still offer an intake. However, as we work preventatively, we would advise your employee to remain under their current support network. Should there be a wish to gain a second opinion, we could offer a consultation with Dr. Sam to review. We do not prescribe medication, nor is Dr. Sam’s opinion meant to supersede the employee’s current care plan.

08
Do you offer useful feedback to employers to help enrich organisational culture?

Whilst we never share any information about individual members of your team, we can summarise in themes which areas could be improved upon within the workspace. We use specific, evidence-based models to facilitate reflection within teams. leading to increased productivity, job satisfaction and overall wellbeing at work.

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