WEBSITE TERMS AND CONDITIONS
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www.reinhartgroup.co.uk (“our website”) is operated by Reinhart Group Ltd, a private limited company incorporated and registered in England and Wales with company number 13445125, whose registered office is at 6 Charlton Terrace, Lambeth, London, England, SE11 4DG, trading as Reinhart Group (“we”, “us”, “our”).
Reinhart Group provides services designed to help companies create, optimize, and implement a comprehensive wellbeing strategy that nurtures a healthy, engaged, and productive workforce. Reinhart Group understands that each organization is unique, and therefore tailors their approach to suit the Client’s specific needs and goals. If you would like to contact us about the terms of use of our website, please contact us at info@reinhartgroup.co.uk.
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BY USING OUR WEBSITE, YOU ARE AGREEING TO THE FOLLOWING TERMS OF USE
CONTENTS
- These terms of use
- Your account details
- How we may use your personal information
- The content on our website
- If you require urgent help
- How you may use our website
- Communications
- Safeguarding
- Linking to our Website
- Third Party Links and Connections
- Our responsibility for loss or damage suffered by you
- We may make changes to our website
- We may suspend or withdraw our website
- Confidentiality
- Severance
- Governing law and jurisdiction
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- THESE TERMS OF USE
- Our Website Terms and Conditions were last updated on [ENTER DATE]. By using our website, you confirm that you accept these terms and that you agree to comply with them. If you do not agree, you must not use our website or services.
- We keep our terms under regular review and may amend them from time to time without prior notification. Every time you wish to use our website, please check to ensure you understand the terms of use that apply at that time. Your continued access and use of our website following changes to our terms will mean that you unconditionally accept and agree to the latest version of our terms of use.
- Our Website Terms and Conditions refer to the following additional terms which also apply to your use of our website:
- Reinhart Group’s Privacy Policy: [INSERT LINK TO PRIVACY POLICY]; and
- Reinhart Group’s Cookies Policy: [INSERT LINK TO COOKIES POLICY].
- You are also responsible for ensuring that anyone who accesses our website through your internet connection is aware of these terms and any other applicable terms of use of our website, and that they comply with them.
- We recommend that you print a copy of our terms and policies for future reference.
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- You must not use a false email address, pretend to be someone else or pass other’s personal information as your own, or otherwise mislead anyone as to the user of our website and services, or the origin of any comments you make on our website or submissions to Reinhart Group or any other users via your account.
- It is your responsibility to update your account details so that you are providing up to date, correct, complete, and accurate information. If we have reasonable grounds to suspect that any information is false, incomplete, or inaccurate, we have the right to suspend or terminate your registration.
- In the event that you choose or are provided with a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party.
- You are responsible for maintaining the confidentiality of your account and identification details. You agree to accept responsibility for all activities that occur under your account.
- You must not use any account or identification details that are not your own, nor may you authorise any other person to use your account or identification details, except where the account is set up for a company, partnership, or other business entity. In this case, there may be multiple authorised users including directors, officers, managers, or employees provided that the disclosure of the identification details is on a strictly need-to-know basis.
- If you know or suspect that anyone else knows your user identification code or password, or has gained unauthorised use of your account, you must promptly notify us at info@reinhartgroup.co.uk.
- Reinhart Group has the right to disable any user identification code or password (whether chosen by you or allocated by us) at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms.
- HOW WE MAY USE YOUR PERSONAL INFORMATION
- We will only use your personal information as set out in our Privacy Policy from time to time: [INSERT LINK TO PRIVACY POLICY].
- Submitting feedback to Reinhart Group does not create a professional relationship and does not create any privacy rights other than those described in our Privacy Policy or provided by law.
- Reinhart Group may disclose confidential information:
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- To employees, agents, consultants, or subcontractors on a strictly need-to-know basis and shall ensure that they comply with these terms of confidentiality.
- As may be required by law, a court of competent jurisdiction, or any governmental or regulatory authority.
- THE CONTENT ON OUR WEBSITE
- We make no representation that content on our website is appropriate or available for use outside of England and Wales. Those who choose to access our website from outside of England and Wales do so on their own initiative and are responsible for compliance with local laws and regulations.
- The operation of our website, its content, and services or products made available through our website, are provided by Reinhart Group based on availability without warranty, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement and your use of any products made available through our website is at your sole risk.
- The content on our website is provided for general information only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking or refraining from any action on the basis of the content on our website.
- Our website does not and is not intended to provide any information to diagnose, mitigate, prevent, treat, or cure any disease or condition. Health-related information provided through our website is not a substitute for professional medical advice. None of the information available through our website constitutes a recommendation or solicitation to take or not take any particular action.
- Although we make reasonable efforts to update the information on our website, we make no representations, warranties, or guarantees (whether express or implied) that the content on our website is accurate, complete, or up to date.
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- Reinhart Group also cannot guarantee or make any endorsement or representation to the accuracy, validity, reliability, or honesty of user and third-party generated content. You must make your own judgement in using or relying on user-generated content, as doing so is at your own risk. We shall not be liable for or in connection with any errors or omissions in user-generated content, including loss or damage caused by your reliance on such content.
- Please contact us if you ever wish to complain about information and materials uploaded by other users.
- We are the owner/licensee of all intellectual property rights in our website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
- IF YOU REQUIRE URGENT HELP
- Reinhart Group are NOT an emergency service. If you are having suicidal thoughts, are harming yourself or are having thoughts of self-harm, we urge you to contact your GP, or use the following helplines if you’re in crisis:
- Samaritans: To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, any day of the week. You can call 116 123 (free from any phone), or email jo@samaritans.org or find your nearest Samaritans branch at https://www.samaritans.org/branches/. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).
- SANEline: If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
- National Suicide Prevention Helpline UK: Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm to midnight every day).
- Campaign Against Living Miserably (CALM): You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service at https://www.thecalmzone.net/get-support
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- Shout: If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.
- The Mix: If you’re under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using the form on The Mix website or use their crisis text messenger service.
- Papyrus HOPELINEUK: If you’re under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (24 hours, 7 days a week), email pat@papyrus-uk.org or text 07786 209 697.
- Switchboard: If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 03003300630 (10am–10pm) email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.
- C.A.L.L.: If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text ‘help’ followed by a question to 81066.
- For more options, visit https://www.helplines.org/helplines/ website for a directory of UK helplines.
- In the event your or someone else’s life is in danger, please immediately contact 999.
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- HOW YOU MAY USE OUR WEBSITE
- Reinhart Group grants you a limited, non-exclusive, revocable licence to access and make non-commercial use of our website in accordance with and subject to all applicable terms and policies. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
- You are prohibited from using our website, or any of its content or features, for any unlawful or immoral purpose, including, without limitation: to harass, abuse, insult, harm, defame, slander, intimidate, discriminate; to provide false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect and track personal information of others; or to spam, phish, pharm, pretext, spider, crawl, or scrape.
- You must not extract or use our website’s data unless we agree otherwise in writing. Website scraping is strictly prohibited. You must not record the date on our website with automated programs, software, or any other method.
- You may draw the attention of others within your organisation to content posted on our website.
- You may print one copy and download extracts of any pages from our website for your personal use, but you must not modify in any way the paper or digital copies of any materials you have printed off or downloaded.
- You must not use any illustrations, photographs, graphics, or video or audio sequences separately from any accompanying text. Reinhart Group’s status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
- You must not reproduce, duplicate, copy, sell, or exploit any portion of our website, use of our website, or access to the website or services, or any contact on our website, without our express written consent.
- If you print, copy, download, or use any part of our website in breach of these terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
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- We may communicate with you by email or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications provided by Reinhart Group in this manner satisfy any legal requirement for communications in writing.
- In the event where you elect not to provide any direct method of communication you shall strictly rely on notices posted on our website. Reinhart Group has no obligation to contact and/or communicate with you directly for whatever purposes, and where loss, cost, damage, expense, and/or liability are incurred (whether directly or indirectly) as a result of your election, Reinhart Group shall be indemnified and held harmless by you.
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- Though we take steps to provide a secure and safe website, we do not guarantee that our website will be secure or free from bugs or viruses, or other harmful components. We do not represent or warrant that our website is defect or error free, or that it will operate without interruption.
- You are responsible for installing your own anti-virus protection software, backing up your content, and configuring your information technology, computer programmes, and platform to access our website.
- Some of your content may be transferred unencrypted, involve transmissions over various networks, and changed to conform and adapt to technical requirements of connecting networks or devices. Credit card information shall always be encrypted during transfer over networks.
- You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
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- You must not attempt to gain unauthorised access to our website; the server on which our website is stored; or any server, computer, or database connected to our website.
- You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
- By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
- Whilst the Reinhart Group aims to protect your information and prevent unauthorised access, no data transmission over the internet can be guaranteed as totally secure. We do not warrant and cannot ensure the security of any information which you transmit to us. Any information which you transmit to us is transmitted at your own risk. We are not responsible for the acts of those who gain unauthorised access to your information.
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- You may link to the home page of our website, provided you do so in a way that is fair, legal, and does not attack or damage our reputation, or take advantage of it.
- You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
- You must not frame our website or establish a link to our website in any site that is not owned by you, nor may you create a link to any page other than the homepage.
- Reinhart Group reserves the right to withdraw linking permission without notice.
- If you wish to link to or make any use of any content on our website (other than that set out above), please contact us at info@reinhartgroup.co.uk.
- THIRD PARTY LINKS AND CONNECTIONS
- Where our website contains links or other connections to third-party sites, applications, and resources, such links or connections are provided for your information only. These are not owned or operated by Reinhart Group and as such we have no control over the content of those resources. The presence of such links or connections must not be interpreted as approval by us of those resources or the information you may obtain from them.
- You must make your own judgment regarding your interaction with any third-party links or other connections as using such content is at your own risk. Reinhart Group shall not be held responsible or liable for sharing information about you, your actions on our website, or your personal account as a result of your use of such links or connections. Complaints resulting from your use of these should be directed to the respective third party.
- OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
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- Whether you are a consumer or a business user:
- We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, and for fraud or fraudulent misrepresentation.
- Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any product or service to you.
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- The website is provided as an advertisement platform only. Reinhart Group does not act as a recruitment agency, and/or a recruitment business in respect of the website. This means that Reinhart Group does not have the obligations of a recruitment agency and/or a recruitment business under the applicable laws, including any obligation to confirm the identity and/or suitability of a particular contractor for a particular contract vacancy (or vice versa).
- Reinhart Group is not liable for any damage resulting from any infringement of rights in any user or third party generated content. If you believe our website contains content that infringes rights held by you, please contact us at info@reinhartgroup.co.uk and we will work with you to resolve the issue.
- Should an individual develop difficulties after using Reinhart Groups services, requiring time off work, Reinhart Group shall not be held accountable for any loss caused by this unless there has been a clear misconduct by Reinhart Group.
- WE MAY MAKE CHANGES TO OUR WEBSITE
- We may update and change our website from time to time to reflect changes to our services, our users’ needs, and our business priorities, but have no obligation to do so except as required by law.
- We reserve the right to correct, change, or update information without prior notice. We will try to give you reasonable notice of any major changes, but it is ultimately your responsibility to monitor changes to our website.
- WE MAY SUSPEND OR WITHDRAW OUR WEBSITE
- Our website is made available free of charge. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our website for scheduled maintenance, or other business and operational reasons.
- We will try to give you reasonable notice of any suspension or withdrawal.
- All users of our website shall not, at any time during our service, and for a period of 5 years after, disclose to any person any input or pre-existing material such as information and documents, technical or commercial know-how, specifications, inventions, processes, or initiatives which are of a confidential nature, or any other confidential information concerning Reinhart Group, their business, or service which may be obtained in connection with our website.
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- Each paragraph of these terms operates separately. If any paragraph of these terms is found unlawful, the rest will remain in full force and continue in effect. If it comes to our attention that any provision or part provision of these terms are invalid or illegal, we shall amend such provision so that, as amended, it is legal and valid.
- GOVERNING LAW AND JURISDICTION
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- These terms, their subject matter and formation, and any non-contractual disputes or claims, are governed by the law of England and Wales. We both agree that the courts of England will have exclusive jurisdiction.
BY USING OUR WEBSITE, YOU AGREE TO THESE TERMS OF USE
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